Future of Retail
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The Automation of Us: Are We Shopping, or Being Engineered?
Austin Zhao, FRSA
Step into the future of commerce where AI chatbots replace search bars, promising ultimate convenience. But is this “digital concierge” serving you, or is it mining your life for “behavioural surplus”? Explore how the age of surveillance capitalism is quietly rewriting our decision-making and what you can do to reclaim your agency.
